Our Key skills are:

Business Improvement

We’ll analyse your current position and work with you to redraw your business plan aimed at reducing your costs through improved efficiencies and growing your top line sales through focusing on your current and new markets.

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Operational Improvement

Managing your business through measuring your performance. Setting up KPI measurements aimed at improving performance across the “Key” areas. Working with management teams to design the plans and ensuring that they buy in to the process.

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New Business Development

Working with start ups and established businesses to draw up business plans and business cases. Undertaking due diligence on potential acquisitions. Working on all bids from Rail Franchising to Local Authority tenders.

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Customer Service

Working with your teams to create a “customer service” culture and convincing the teams that without customers you have no business. Developing a customer service strategy with benchmarks and milestones.

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Commercial & Marketing

Developing a plan for each of your market segments aimed at maximizing the yield from each one. Analysing your market and the competitive position and introducing strategies to improve your competitiveness. Creating marketing strategies and increasing your brand awareness.

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Safety Improvement

“If you can’t manage safety you can’t manage” Controversial but true!

We help you make big improvements in your safety performance and culture. This has an immediate effect on your bottom line profit improvement

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HR and Staff Development

We look at your organisation and help to implement development programmes and identify strategies that will bring benefits to your staff and your business. We’ll work with your senior team to identify succession planning and training requirements with “quick wins” and longer-term programmes.

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Employee & Industrial Relations

We’ll work with you on any project of any size. We have 30 years experience in ER and IR. We always look at plan a backed up by plans b, c & d. It is important that you develop a comprehensive strategy on how you deal with your staff and labour relations. We can do that with you.

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Executive Coaching & Mentoring

We work with your senior team to maximize their performance. Dave has a proven track record in improving individual and team effectiveness and has many recommendations and repeat requests.

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Organisational Re-Design

Structural re-design that gives improved results. We concentrate on the process and flow that makes your business as effective as possible. We design your organisation around delivering the key performance areas.

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