About Business Improvement

  • Analysis of current position and creation of a business plan to improve
  • Cost analysis and improvement plans
    • Improved unit costs
    • Better efficiency
    • Improved productivity

Track Record

  • Made a 14% cost saving by identifying and removing inefficient working time
  • Improved National Passenger Survey results by 10% in one year
  • Won Rail Operator of the year in 2003
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