Welcome to the web site for Dave Kaye Associates. I am Dave Kaye and I have worked in business for 33 years specializing in Transport and Operations. I have worked in the UK and Europe and have delivered performance improvements throughout my career.
I have operated at MD and Group Executive level at 2 FTSE 100 and 250 companies. With P&L responsibility for over £1BN and 25,000 staff over 110 sites I have experience in dealing with large organizations but also focusing on small sub units.
I have also held a number of Non-Executive roles, the last being with the Greater Birmingham & Solihull Local Enterprise Partnership (GB&SLEP) the most prestigious LEP in the country.
I am an Alumni of Harvard Business School and use the skills learned there together with my knowledge and experience gained over the years to transform performance in businesses.
With all round business knowledge I specialise business improvement, increased efficiency, reduced unit costs, organizational re-design, safety management, process re-design. Employee relations, staff development and training are also areas that I have won awards in.
Executive coaching and mentoring is an area where I specialize. I am currently working towards a doctorate in Psychology and have a recognised diploma in coaching and mentoring. I see this as putting something back into industry as I have worked with some fantastic bosses through my career and learned so much over my career. I want to use this experience to benefit others.
My associates also have a vast amount of experience in business across a wide sphere of organizations and subjects, particularly in customer service and marketing.
Alex has two decades experience in the transport sector. From rail to tube, bus, coach and aviation as well a regulatory stint Alex has seen and done it all!
Throughout his career, Alex has become renowned for his relentless pursuit of customer satisfaction, having championed the customer’s cause with boundless energy, enthusiasm, process management and focus. He has held director level posts at Stansted Express, South Eastern and Midland Mainline train operating companies and also as Business Director First UK Bus, a role he combined with that of Managing Director, Greyhound UK, a start-up subsidiary that he conceived.
Previously, Alex has held senior posts at South Central Trains, Strategic Rail Authority, London Underground and British Airways, where he headed up the company’s Customer Relations department.
Currently, Alex is Managing Director, Royal Mail Specialist Services having also run its operations in Wales & Borders. He has also founded his own consultancy, Flash Forward Consulting Ltd which undertakes a number of assignments for rail, bus, coach, ferry, leisure and executive and frontline recruitment organisations – www.flashforwardconsulting.co.uk
Alex has non-executive director experience in the leisure and rail industry and is also a columnist for transport and sporting publications.